Widow Says Apple Refused To Provide Late Husband’s Password Without Court Order [VIDEO]
What happens to your passwords when you die? One woman is finding out the hard way after Apple refused to give up her late husband's password without a court order.
She was able to get the pension payments and other benefits transferred, but 72-year-old Peggy Bush said getting her late husband's Apple ID password has been extremely difficult.
Bush said she just wanted to play her favorite card game on her deceased husband's iPad, but didn't realize it required a password. She had her daughter contact Apple with the iPad's serial number and the proper paperwork pertaining to her husband's death—but was surprised when she heard their response.
I finally got someone who said, 'You need a court order.' I was just completely flummoxed. What do you mean a court order? I said that was ridiculous, because we've been able to transfer the title of the house, we've been able to transfer the car, all these things just using a notarized death certificate and the will,
It would seem logical that someone who leaves all of their assets and personal belongings to someone probably wouldn't mind them having their passwords—especially if that person was their significant other, but that is not the case.
Apple eventually contacted the Bushes to sort out a solution, but this type of problem is becoming more common as technology and social media continue to become more a part of our everyday lives.
Facebook is currently rolling out a feature called the legacy contact which allows you to designate someone of your choice to operate your Facebook page after you're dead. There is also an option to have Facebook delete your account once you pass away.
Google has a feature that works the same way, but for passwords and login information—outside of providing the credentials before your death—there is no way to ensure your accounts are accessible by the people who would need to get into your accounts.
On the flip side, it is nice to know how serious Apple takes your privacy—but did they go too far?